Delivery and Shipping Policy

We accept Paypal for the mode of payment and we ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2-3 business day to allow for the processing time. If we anticipate a longer lead time, it will be noted in the item description.You should receive an email confirming, your order shortly after you've placed it. If you don't receiving that email, please check your spam folder and see if you can locate it. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you have any questions about the lead time on specific item you please contact us https://wineglasscrystals.com/pages/contact-us.